Business Process Reengineering (BPR) is the practice of rethinking and redesigning the way work is done to better support an organization’s mission and reduce costs.
Re-engineering identifies, analyzes, and re-designs an organization’s core business processes with the aim of achieving dramatic improvements in critical performance measures, such as cost, quality, service, and speed. As a structured ordering of work steps across time and place, a business process can be decomposed into specific activities, measured, modeled, and improved. It can also be completely redesigned or eliminated altogether.
AZAAN’s Approach to BPR:
Our Reengineering starts with a high-level assessment of the organization’s mission, strategic goals, and customer needs. Basic questions we ask, such as “Does the organization’s mission need to be redefined? Are strategic goals aligned with the company’s mission? Who are your customers?”
Within the framework of this basic assessment of mission and goals, re-engineering focuses on the organization’s business processes—the steps and procedures that govern how resources are used to create products and services that meet the needs of particular customers or markets.
Our approach is inspired by An easy to follow seven step INSPIRE framework. The seven steps of the framework are:
- (I) Initiate a new process reengineering project and prepare a business case for the same.
- (N) Negotiate with senior management to get approval to start the process reengineering project.
- (S) Select the key processes that need to be reengineered.
- (P) Plan the process reengineering activities.
- (I) Investigate the processes to analyze the problem areas.
- (R) Redesign the selected processes to improve the performance.
- (E) Ensure the successful implementation of redesigned processes through proper monitoring and evaluation.
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